Success Assurance Live Transfer & Pipeline Reporting Updates

BoomTown changed the game with Success Assurance, the lead concierge that engages your high-interest leads 24/7. Now,  your warmest opportunities can be sent directly to you and your team by Live Transfer


Live Transfer is exclusively available to Success Assurance Call-and-Text subscribers!


When a lead is ready to speak to an agent, the Concierge can transfer the lead directly to the agent for continued conversation so that no opportunity escapes! The Concierge will let the agent know what was discussed, and then introduce the lead to the agent before exiting the call.

Connect with the leads who are ready to chat with you now, and let us handle the rest.


What number will the Concierge Transfer leads to me from?
843-806-0174


We’ve also updated the Success Assurance Pipeline Reporting in Lead Central to include “Agent Attempted” and “Agent Connected.” This helps leaders determine where the breakdown may be happening in the process with a particular agent, and (new!) agents can view this to manage and maintain their pipeline to ensure they’re following up on their opportunities.

Click to enlarge!
Note: Numbers shown are not indicative of all results. Results will vary.